Your personal information is completely safe at robi9 com. We never sell your data. This policy transparently explains how your data is collected, stored, and used.
Robi9 com takes your privacy extremely seriously. We believe that protecting the personal information you share with us while using our services is our most important responsibility.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over your data. We have written everything in clear, simple language so every user can fully understand.
Robi9 com never sells your personal information to third parties or shares it without your consent. Your data is used solely to provide you with a better experience.
By using this website or app, you agree to this Privacy Policy. If you have any objections, we recommend that you discontinue use of robi9 com.
Robi9 com collects various types of information — some provided directly by you, and some collected automatically as you use the platform.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Age Verification, KYC |
| Contact Information | Mobile Number, Email | Account verification, support |
| Financial information | Payment method, transaction history | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Data | Game history, bet amounts | Service Improvement & Reporting |
| Location data | Approximate location (derived from IP) | Compliance with local regulations |
We collect only the information that is strictly necessary — nothing more. We will never ask for your social media passwords or bank PIN. Any such request should be treated as a fraudulent attempt.
Robi9 com uses your information exclusively for the purposes listed below. Your data is never used for any other reason:
We never sell your information to advertisers. Your data is never used for any product or service outside of robi9 com.
Robi9 com retains your data only for as long as necessary — throughout the period your account remains active and, after closure, for the duration required by applicable law.
Once the stated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Your information is stored in secure, internationally certified data centers. Each data center is ISO 27001 certified and monitored 24/7.
Robi9 com shares information with third parties only in limited, specific situations and always in your best interest. In every case, we ensure that the receiving party is equally committed to protecting your privacy.
We never sell or transfer your information to marketing companies, advertisers, or data brokers. This is an unwavering policy at robi9 com.
Robi9 com uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
You can disable non-essential cookies through your browser settings, though some features may become limited.
You have full control over your personal information at robi9 com. Under international privacy law, you have the following rights:
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.
You may request deletion of your data when closing your account. However, certain information may be retained for a specified period due to legal obligations.
Robi9 com upholds the highest industry standards in data protection. Our security infrastructure is multi-layered and continuously updated.
In the event of a data breach, robi9 com will notify affected users within 72 hours and take appropriate action.
Robi9 com is strictly for users aged 18 and above. We do not collect information from minors under any circumstances. Any account found to belong to a minor is terminated immediately.
If as a parent you believe your child has accidentally created an account, please contact our support team immediately. We will act promptly and delete all collected information.
Robi9 com may update this Privacy Policy from time to time. We will notify you of any significant changes via email or in-app notification before they take effect.
Updated policies take effect from the date of publication. Continued use of robi9 com after any changes constitutes your acceptance of the revised policy. The "Last Updated" date at the top of the page always reflects the most current version.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. The robi9 com Data Protection Team is ready to assist you in Bengali.
Requests to access or delete data are typically handled within 7 to 30 business days.
At robi9 com, protecting your privacy isn't just a rule — it's a core value.
Selling your personal information to advertisers or third parties is strictly prohibited under our policy.
All your data is secured with AES-256-bit encryption — unbreakable even by the world's top cybersecurity experts.
We collect only what is strictly necessary to provide our services — not a single bit more. We have no interest in gathering anything beyond that.
View, correct, or request deletion of your personal information. Your data belongs to you.
Third-party experts regularly audit our systems. Vulnerabilities are patched before they can be exploited.
No complex legal jargon — everything is explained in plain, simple language so you can truly understand it.
Enjoy Bangladesh's best online gaming experience with your privacy fully protected.